Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application.
Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.
The Service Provider reserves the right to modify the Application and its features at any time. Any paid features, subscriptions, or in-app purchases are offered exclusively through the Apple App Store at the prices displayed at the time of purchase.
The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advise against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone's security features, and may result in the Application not functioning correctly or at all.
Privacy, Analytics & Attribution
Our collection, use, retention and disclosure of personal data in connection with the Application is described in our Privacy Policy, which forms part of these Terms. If these Terms conflict with the Privacy Policy concerning the processing of personal data, the Privacy Policy and applicable data-protection law will govern that processing.
We may use third-party service providers, including AppsFlyer, to provide installation and advertising attribution, analytics, purchase-conversion measurement, marketing optimization and fraud-prevention services. These providers may process information only for the disclosed purposes, under our instructions where they act on our behalf, and subject to contractual and legal data-protection obligations.
We do not currently enable AppsFlyer to send purchase-conversion events or other personal information to advertising partners. If we enable advertising-partner data sharing in the future, we will first update our Privacy Policy, provide any legally required notice and opt-out mechanism, and obtain any consent or permission required by applicable law or platform rules. Accepting these Terms does not replace a separate consent or permission required for optional advertising tracking. You may decline or withdraw such optional permission without losing access to the Application's core features.
To exercise applicable privacy rights or ask us to stop certain processing or sharing, please contact service@thbanana.com.
Service Availability
Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.
If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.
Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.
In terms of the Service Provider's responsibility for your use of the application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the application.
Updates & Termination
The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the application to) may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the application when offered to you. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.
Subscriptions
The Application offers auto-renewable subscription plans (including monthly and annual options). The specific features and benefits included in each subscription plan are displayed within the Application at the time of purchase. Current subscription prices are displayed on the Apple App Store product page and within the Application at the time of purchase. Prices may vary by region and are shown in your local currency.
Free Trial: At this time, no free trial period is offered for subscription plans.
Auto-Renewal: Your subscription will automatically renew at the end of each subscription period unless you cancel it at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. The renewal cost will be the same as the original subscription price unless you are notified of a price change in advance.
Cancel Your Subscription: You may cancel auto-renewal at any time through your Apple ID account settings:
- On your iOS device: Go to Settings > [your name] > Subscriptions, then select NovaU.
- Alternatively, visit apps.apple.com/account/subscriptions.
Cancellation takes effect at the end of the current billing period. You will retain access to subscription features until the end of your current paid period.
Price Changes: The Service Provider reserves the right to change subscription prices at any time. For subscriptions managed through the Apple App Store, Apple will notify you of any price increases and may require your explicit consent before the new price takes effect, in accordance with Apple's subscription terms. If you do not agree to the price change, you may cancel your subscription before the new price takes effect.
Effect of Cancellation or Expiration: Upon cancellation or expiration of your subscription, you will retain access to subscription features until the end of your current billing period. After your subscription ends, your account will revert to the free version of the Application. Your account, profile information, messages, and content you have posted will be retained. Features that require an active subscription will no longer be accessible.
In-App Purchases
In addition to subscription plans, the Application may offer one-time in-app purchases, including consumable items such as virtual currency, boosts, or other items that are depleted upon use.
Virtual Items: Virtual items and virtual currency are licensed, not sold, to you. You receive a limited, non-transferable, revocable license to use virtual items within the Application. Virtual items and currency have no real-world monetary value and cannot be sold, traded, transferred, or exchanged for real currency or any item of value outside the Application.
The Service Provider may, from time to time, manage, regulate, or modify virtual items or currency to the extent necessary for the operation, balance, and integrity of the Application, including adjusting pricing or availability of virtual items. Any such changes will be communicated to you within the Application.
In the event your account is permanently terminated for serious or repeated violations of these Terms, any unused virtual items and currency associated with your account may be forfeited. During a temporary suspension, your virtual items and currency will be preserved. If your account is terminated and you believe the termination was in error, please contact us at service@thbanana.com to discuss unused paid items.
Restore Purchases: If you have previously purchased non-consumable in-app purchases and need to restore them (e.g., after reinstalling the Application), you may use the "Restore Purchases" feature available in the Application's settings. To restore purchases, you must be signed in with the same Apple ID used for the original purchase.
Failed Delivery: If a consumable in-app purchase is not delivered due to a technical error (e.g., connection failure or app crash), please contact us at service@thbanana.com with the App Store transaction or order ID, purchase date and purchased item. Do not send your Apple ID password, full App Store receipt, payment card details or bank information. The Service Provider will use the information you provide to verify the transaction with Apple and credit the items to your account.
Refunds & Payment Processing
All payments for subscriptions and in-app purchases are processed by Apple Inc. through the Apple App Store. The Service Provider does not collect, store, or have access to your full payment card details, bank account information, or other financial information. Payment information is handled directly by Apple in accordance with Apple's privacy policy and security standards.
Refund Policy: Because the Service Provider does not directly process payments, all refund requests are subject to Apple's refund policy. You may request a refund by visiting reportaproblem.apple.com or by contacting Apple Support directly. The Service Provider is unable to issue refunds directly for purchases made through the Apple App Store.
If you believe you are entitled to a refund, please contact us at service@thbanana.com and we will assist you in submitting a request through Apple.
End User License Agreement
In addition to these Terms and Conditions, your use of the Application is subject to the Apple Standard End User License Agreement (EULA), available at: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
In the event of any conflict between these Terms and the Apple Standard EULA, the Apple Standard EULA shall take precedence with respect to your use of the Application.
Changes to These Terms and Conditions
The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.
User-Generated Content & Community Guidelines
By using the Application, you agree to comply with the following community guidelines for user-generated content.
Age Requirement: You must be at least 18 years old to use this Application. By using the Application, you confirm that you are 18 years of age or older.
Prohibited Content: Users are strictly prohibited from posting, sharing, or transmitting any content that:
- Is illegal, harmful, abusive, harassing, or defamatory
- Contains nudity, pornography, or sexually explicit material
- Promotes violence, terrorism, or illegal activities
- Infringes on intellectual property rights or privacy of others
- Contains hate speech or discriminates based on race, religion, gender, or other protected characteristics
- Spreads malware, spam, or phishing attempts
Reporting & Safety Features: The Application provides tools to help keep our community safe:
- Report: You can report any user or content that violates these guidelines through the in-app reporting feature.
- Block: You can block other users to prevent them from contacting you.
Enforcement: We take violations seriously. Content or accounts found to violate these guidelines may be subject to:
- Content removal
- Temporary suspension
- Permanent account ban
Response Time: The Service Provider is committed to reviewing and acting on reported content within 24-48 hours of receiving a report.
Contact Us
If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at service@thbanana.com.